Brighthatch turns good service into a visible advantage.
Turn everyday customer feedback into trusted reviews and fresh local marketing. One lightweight loop for local teams that care about what customers say next.
24 invitations sent
After yesterday's jobs
Private feedback caught
A recovery moment, not a lost customer
A post is ready to share
Built from a customer's own words
No review suppression. Just a clearer path from honest feedback to better visibility.
The useful middle
Not another dashboard to babysit.
Brighthatch gives owner-operated teams a simple rhythm: ask at the right moment, listen when something went wrong, and turn the strongest experiences into proof that travels.
Keep the good work moving
Draft a personal response to new reviews and transform standout feedback into Instagram and Facebook post templates.
How the loop works
Three small moments. A stronger local presence.
01
Invite
After a completed service, send a clear, friendly invitation through the channel your customers already use.
02
Listen
Collect private feedback for service recovery while giving happy customers a natural way to share publicly.
03
Reuse
Respond to new reviews with a human starting point, then turn real praise into your next local post.
Start at the right size
Clear pricing for teams that are still close to the work.
Choose the foundation you need today. When your review flow is working, add the tools that help your best customer stories travel further.
$19/month
- Automated review requests
- SMS, WhatsApp, and email invitations
- Private feedback routing
$49/month
- Everything in Basic
- AI-assisted review replies
- Instagram and Facebook post templates
The next good conversation starts here
Make being recommended part of the routine.
Tell us what your business does and where feedback gets stuck. We'll show you where Brighthatch fits.
1brighthatch1@polsia.app